Financial Ombudsman Service Limited

United Kingdom · 1000-4999 · www.financial-ombudsman.org.uk/who-we-are/aims-values/pay-representation-data

Reporting year: 2024

Mean pay gap

7%in favour of men

Median pay gap

4.6%

4.6%in favour of men

Bonus gap

3.2%

3.2%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

48.7%

51.3%

Upper middle

53.5%

46.5%

Lower middle

54%

46%

Lower (lowest paid)

60.1%

39.9%

women men

Mandatory UK gender pay gap report, snapshot year 2024 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2023

Mean pay gap

4.9%

4.9%in favour of men

Median pay gap

2.7%

2.7%in favour of men

Bonus gap

1.4%

1.4%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

49.2%

50.8%

Upper middle

53.2%

46.8%

Lower middle

57%

43%

Lower (lowest paid)

55.6%

44.4%

women men

Mandatory UK gender pay gap report, snapshot year 2023 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2022

Mean pay gap

5.5%

5.5%in favour of men

Median pay gap

4.8%

4.8%in favour of men

Bonus gap

-0.2%

0.2%in favour of women

Pay quartiles (share of women)

Upper (highest paid)

49.1%

50.9%

Upper middle

52.3%

47.7%

Lower middle

55.8%

44.2%

Lower (lowest paid)

58.3%

41.7%

women men

Mandatory UK gender pay gap report, snapshot year 2022 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2021

Mean pay gap

6.4%

6.4%in favour of men

Median pay gap

5.5%

5.5%in favour of men

Bonus gap

1.7%

1.7%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

51%

49%

Upper middle

51.8%

48.2%

Lower middle

59.6%

40.4%

Lower (lowest paid)

59.4%

40.6%

women men

Mandatory UK gender pay gap report, snapshot year 2021 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2020

Mean pay gap

5.9%

5.9%in favour of men

Median pay gap

6.2%

6.2%in favour of men

Bonus gap

3.5%

3.5%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

50.7%

49.3%

Upper middle

52.8%

47.2%

Lower middle

60.7%

39.3%

Lower (lowest paid)

58%

42%

women men

Mandatory UK gender pay gap report, snapshot year 2020 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2019

Mean pay gap

6.6%

6.6%in favour of men

Median pay gap

6.8%

6.8%in favour of men

Bonus gap

5.4%

5.4%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

50%

Upper middle

50%

Lower middle

60%

40%

Lower (lowest paid)

61%

39%

women men

Mandatory UK gender pay gap report, snapshot year 2019 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2018

Mean pay gap

7.7%

7.7%in favour of men

Median pay gap

7.2%

7.2%in favour of men

Bonus gap

5.2%

5.2%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

48%

52%

Upper middle

49%

51%

Lower middle

59%

41%

Lower (lowest paid)

63%

37%

women men

Mandatory UK gender pay gap report, snapshot year 2018 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2017

Mean pay gap

7.2%

7.2%in favour of men

Median pay gap

6%in favour of men

Bonus gap

6.5%

6.5%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

48%

52%

Upper middle

49%

51%

Lower middle

58%

42%

Lower (lowest paid)

63%

37%

women men

Mandatory UK gender pay gap report, snapshot year 2017 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service