Capita Customer Management Limited

United Kingdom · 5000-19999 · www.capita.com/sites/g/files/nginej291/files/2023-12/Pay_Gap_Report_2023.pdf

Reporting year: 2024

Mean pay gap

7.4%

7.4%in favour of men

Median pay gap

2.3%

2.3%in favour of men

Bonus gap

24.8%

24.8%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

48.5%

51.5%

Upper middle

50.8%

49.2%

Lower middle

59.3%

40.7%

Lower (lowest paid)

57.6%

42.4%

women men

Mandatory UK gender pay gap report, snapshot year 2024 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2023

Mean pay gap

16.2%

16.2%in favour of men

Median pay gap

14.1%

14.1%in favour of men

Bonus gap

23.7%

23.7%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

44.17%

55.83%

Upper middle

46.67%

53.33%

Lower middle

54.03%

45.97%

Lower (lowest paid)

62.17%

37.83%

women men

Mandatory UK gender pay gap report, snapshot year 2023 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2022

Mean pay gap

16.3%

16.3%in favour of men

Median pay gap

14.5%

14.5%in favour of men

Bonus gap

43.9%

43.9%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

39.03%

60.97%

Upper middle

47.58%

52.42%

Lower middle

58.8%

41.2%

Lower (lowest paid)

55.07%

44.93%

women men

Mandatory UK gender pay gap report, snapshot year 2022 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2021

Mean pay gap

12%

12%in favour of men

Median pay gap

8.1%

8.1%in favour of men

Bonus gap

35.8%

35.8%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

40.8%

59.2%

Upper middle

51.1%

48.9%

Lower middle

53.6%

46.4%

Lower (lowest paid)

54.1%

45.9%

women men

Mandatory UK gender pay gap report, snapshot year 2021 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2020

Mean pay gap

12.7%

12.7%in favour of men

Median pay gap

9.2%

9.2%in favour of men

Bonus gap

43.8%

43.8%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

41.6%

58.4%

Upper middle

53.5%

46.5%

Lower middle

54.6%

45.4%

Lower (lowest paid)

63.1%

36.9%

women men

Mandatory UK gender pay gap report, snapshot year 2020 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2019

Mean pay gap

9.7%

9.7%in favour of men

Median pay gap

2.2%

2.2%in favour of men

Bonus gap

50.8%

50.8%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

45.5%

54.5%

Upper middle

51.3%

48.7%

Lower middle

56.1%

43.9%

Lower (lowest paid)

58.5%

41.5%

women men

Mandatory UK gender pay gap report, snapshot year 2019 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2018

Mean pay gap

10.4%

10.4%in favour of men

Median pay gap

2.7%

2.7%in favour of men

Bonus gap

47.6%

47.6%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

47.1%

52.9%

Upper middle

55.1%

44.9%

Lower middle

59.6%

40.4%

Lower (lowest paid)

57.9%

42.1%

women men

Mandatory UK gender pay gap report, snapshot year 2018 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service

Reporting year: 2017

Mean pay gap

10.8%

10.8%in favour of men

Median pay gap

2.7%

2.7%in favour of men

Bonus gap

49.3%

49.3%in favour of men

Pay quartiles (share of women)

Upper (highest paid)

46.4%

53.6%

Upper middle

54.7%

45.3%

Lower middle

64%

36%

Lower (lowest paid)

52.6%

47.4%

women men

Mandatory UK gender pay gap report, snapshot year 2017 (employers 250+). Positive % means men paid more.

Source: UK Gender Pay Gap Service